Warranty & Service
Thank you for choosing Route Auto Electric for your two-wheeler needs. We are committed to providing you with high-quality products and excellent service. This Warranty & Service page outlines the warranty coverage and service provisions for your Route Auto Electric two-wheeler.
Limited Warranty
Route Auto Electric offers a limited warranty on all new two-wheeler purchases. The warranty period and coverage details may vary depending on the specific model and components. Please refer to your product documentation or contact our customer service team for warranty specifics related to your purchase.
Warranty Coverage
Our limited warranty typically covers defects in materials and workmanship under normal use and service. The warranty may include coverage for the following components:
1. Frame: Warranty coverage for the frame against manufacturing defects.
2. Battery: Warranty coverage for the battery against defects in materials and workmanship.
3. Motor: Warranty coverage for the motor against defects in materials and workmanship.
4. Other Components: Warranty coverage for other components against manufacturing defects.
Exclusions
Please note that our warranty does not cover damage resulting from:
1. Accident, misuse, or neglect.
2. Unauthorized modification or repairs.
3. Normal wear and tear.
4. Improper storage or maintenance.
5. Use of non-genuine Route Auto Electric parts or accessories.
Service & Maintenance
To ensure optimal performance and longevity of your Route Auto Electric two-wheeler, we recommend regular maintenance and servicing. Our authorized service centers are equipped with trained technicians and genuine parts to provide you with the highest level of service.
Service Schedule
Please refer to your product documentation for recommended service intervals and maintenance procedures. Regular service appointments can help identify and address any potential issues before they escalate, ensuring your two-wheeler remains in peak condition.
Service Centers
Route Auto Electric has a network of authorized service centers conveniently located to assist you with your service and maintenance needs. Our service centers are staffed with knowledgeable professionals dedicated to keeping your two-wheeler running smoothly.
Contact Us
If you have any questions or concerns about the warranty coverage or service provisions for your Route Auto Electric two-wheeler, please contact our customer service team at info@routeev.co.in. We are here to assist you and ensure your complete satisfaction with our products and services.
Thank you for choosing Route Auto Electric. We appreciate your trust in us and look forward to serving you.